Shipping policy

Shipping Policy for VagPro Online Store

1. Shipping Information

Thank you for shopping at VagPro! We strive to provide you with the best shopping experience, including reliable and timely shipping. Please read our Shipping Policy carefully to understand how shipping works at VagPro.

2. Shipping Destinations

We currently offer shipping to addresses within US. If you are located outside these areas, please contact us to inquire about shipping options.

3. Shipping Methods and Rates

We offer the following shipping methods:

  • Standard Shipping: Estimated delivery within 3-5 days. Shipping fees are calculated at checkout based on the destination and order weight.

  • Express Shipping: For customers who require faster delivery, we offer express shipping with an estimated delivery within 1-3 days. Shipping fees are calculated at checkout based on the destination and order weight.

4. Order Processing Time

Orders are typically processed within 1-2 days after payment confirmation. Please note that processing time may vary during high-demand periods or due to other factors beyond our control.

5. Shipment Tracking

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the progress of your shipment using this number through our website or the carrier's tracking portal.

6. Shipping Delays

While we make every effort to ensure timely deliveries, please understand that shipping delays can occur due to circumstances such as weather, holidays, customs inspections, or other unforeseen events. VagPro is not responsible for delays caused by third-party carriers.

7. Shipping Address

Please ensure that the shipping address provided during checkout is accurate and complete. We cannot be held responsible for orders lost or delayed due to incorrect or incomplete addresses.

8. International Shipping

For international orders, please be aware that customs duties, taxes, and import fees may apply. These fees are the responsibility of the recipient and may vary depending on your country's regulations. We recommend checking with your local customs office for information on potential charges.

9. Returns and Refunds

For information on returns and refunds related to shipping, please refer to our Returns and Refunds Policy.

10. Contact Us

If you have any questions, concerns, or need further assistance regarding our Shipping Policy, please don't hesitate to contact us at customerservice@vagprohealth.com.

By placing an order with VagPro, you acknowledge and agree to the terms outlined in this Shipping Policy.